mejl
Support
Something broken, a question about your account, or an idea for Mejl? Write to support@mejl.cc and we’ll get back to you.
What we can help with
Support covers the Mejl app and your account, not Gmail itself.
-
Views, labels, filters, reading, writing, and notifications.
-
Sign-in, account access, privacy, and account deletion.
-
Mejl Plus billing, invoices, and cancellations.
-
Bugs, feedback, ideas, and security reports.
Reporting a problem
The quickest route is the Support action inside Mejl. It opens an email with your app details already filled in, so you only describe what went wrong:
-
What you were trying to do.
-
What you expected, and what happened instead.
-
The steps that led there.
-
A screenshot or the exact error message.
Never send your password or recovery codes. You can edit or remove anything before the email goes out.
Common questions
Can I get help if I can’t sign in?
Yes. Email support@mejl.cc from any email app and mention the Google account you use with Mejl.
How do I cancel Mejl Plus?
Cancel through the Stripe billing portal or email support@mejl.cc. Cancellation usually takes effect at the end of the current paid period, and Plus keeps working until then.
How do I delete my Mejl account?
Open the Account section in Settings. Cancel a renewing Mejl Plus subscription first, and email support@mejl.cc if you can’t reach the app.
Is Mejl support the same as Gmail support?
No. Mejl is an independent Gmail client. For a Google Account or Gmail problem that also happens outside Mejl, contact Google.