Support
Something broken, a question about your account, or an idea for Mejl? Write to [email protected] and we’ll get back to you.
What we can help with
Support covers the Mejl app and your account, not Gmail itself.
- •Views, labels, filter rules, reading, writing, and notifications.
- •Sign-in, account access, privacy, and account deletion.
- •Mejl Plus billing, invoices, and cancellations.
- •Bugs, feedback, ideas, and security reports.
Reporting a problem
The quickest route is the Support action inside Mejl. It opens an email with your app details already filled in, so you only describe what went wrong:
- •What you were trying to do.
- •What you expected, and what happened instead.
- •The steps that led there.
- •A screenshot or the exact error message.
Never send your password or recovery codes. You can edit or remove anything before the email goes out.
Common questions
Can I get help if I can’t sign in?
Yes. Email [email protected] from any email app and mention the Google account you use with Mejl.
How do I cancel Mejl Plus?
Cancel through the Stripe billing portal or email [email protected]. Cancellation usually takes effect at the end of the current paid period, and Plus keeps working until then.
How do I delete my Mejl account?
Open the Account section in Settings. Cancel a renewing Mejl Plus subscription first, and email [email protected] if you can’t reach the app.
Is Mejl support the same as Gmail support?
No. Mejl is an independent Gmail client. For a Google Account or Gmail problem that also happens outside Mejl, contact Google.
Popular guides
Most questions have an answer in the help center.